COVID-19, Office Updates for July 2021
We have missed you!
At Animal Urgent Care of Dunwoody, we have always been committed to providing a safe environment in which your pets can receive treatment while feeling comfortable and secure. Our community, our people, and our pets are what is most important to us. Both your safety and your pets’ well-being remain our number one priority as we deal with the threat of COVID-19.
On Monday, July 19th, we will begin Phase 1 of our reopening plan. As part of our commitment to you and your pets, we want you to be aware of certain actions and procedures we are implementing during this time:
- Surgery check in/out
- Dental check in/out
- Drop-off appointments
- Nurse appointments
- Medication requests/pickup
- Food requests/pickup
*** Please remain in your vehicle and call 770-394-4030 to check in/out. A teammate will meet you at your vehicle to pick up your pet or provide you with any food/medication. ***
LIMITED LOBBY ACCESS:
Appointments scheduled to be seen by a veterinarian
*** Please remain in your vehicle and call 770-394-4030 to check in/out. A teammate will meet you at your vehicle and ESCORT you into the building. ***
If you prefer to remain in your vehicle during your pet’s appointment, we are happy to continue to provide you curb-side assistance!
We ask that only one person accompany their pet into the hospital for their appointment with the veterinarian in order to provide social distancing and for the safety of you, our doctors, and our teammates.
Face masks are MANDATORY upon entering the hospital! If you choose not to wear a face mask, we will be happy to provide you curb-side assistance!
We are dedicated to providing you and your companions the very best in care. While we cannot be certain of how long COVID-19 will cause our hospital to remain in Phase 1, we are certain that we will all get through this together, as a community. We are excited to be able to interact with you again… mask to mask! We have missed you!
Please review additional information and guidelines regarding COVID-19 at www.cdc.gov. And as always, please reach out to us if you have any questions or concerns.
Thank you for trusting us as your partner in your pets’ healthcare.